68bet Privacy Policy

About This Policy

This Privacy Policy ("Policy") describes how 68bet ("68bet", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the 68bet platform, including its website at https://68bet.today, any associated mobile interfaces, and all related services. By registering an account or using any part of the 68bet platform, you acknowledge that you have read and understood this Policy.

This Policy applies to all 68bet players, regardless of whether they are located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location within Bangladesh. It also applies to visitors who browse the 68bet website without registering an account, to the extent that data is collected passively during their visit.

This Privacy Policy forms part of the overall agreement between you and 68bet, alongside the Terms & Conditions and the Responsible Gaming Policy. Where this Policy uses terms defined in the Terms & Conditions without re-defining them here, those definitions shall apply. In the event of any conflict between this Policy and the Terms & Conditions on a privacy-related matter, this Policy shall take precedence.

68bet is committed to ensuring that your privacy is protected and that our data handling practices are fair, lawful, and transparent. We regularly review this Policy to reflect changes in our services, technology, and applicable data protection best practices. The effective date at the top of this page indicates the most recent revision.

Data We Collect

68bet collects personal data through several channels: directly from you during account registration and use of platform features, automatically through your use of the website (via cookies and server logs), and from trusted third-party sources such as payment processors and identity verification providers. The categories of personal data we collect are described below.

Registration and Account Data

When you register a 68bet account, we collect the following information: your chosen username, your full legal name as it appears on your government-issued identification, your date of birth, your email address, your country of residence (Bangladesh), and your preferred payment method details. You may also be asked to provide your mobile phone number for account security purposes, such as two-factor authentication.

Identity Verification Data

As part of our Know Your Customer (KYC) and anti-money-laundering (AML) obligations, 68bet may collect copies of government-issued identity documents, including your National Identity Card (NID), passport, or driving licence. We may also collect a selfie or facial photograph for biometric verification purposes where required. This data is handled with the highest level of care and is used solely for verification purposes.

Financial and Transaction Data

We collect data relating to all financial transactions conducted on the 68bet platform, including deposit amounts, withdrawal amounts, transaction timestamps, payment method identifiers (such as your bKash or Nagad wallet number, or the last four digits of your Visa or Mastercard), and transaction reference numbers. We do not store full card numbers or mobile wallet PINs on our servers.

Gameplay and Betting Data

We collect detailed records of your gaming activity on the 68bet platform, including the games played, bet amounts, game outcomes, session timestamps, and any in-play betting decisions. This data is used for platform integrity, dispute resolution, responsible gaming monitoring, and improving the player experience.

Technical and Device Data

When you access 68bet, our servers automatically log certain technical data about your device and connection, including your IP address, browser type and version, operating system, screen resolution, device identifiers, referring URLs, pages visited, and session duration. This data is collected to ensure platform security, detect fraud, and improve service performance.

Summary of Data Categories

How We Use Your Data

68bet uses your personal data only for the purposes described in this Policy. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The lawful bases on which we process personal data include the performance of our contract with you, compliance with legal obligations, our legitimate interests in operating a safe and responsible gaming platform, and your explicit consent where required.

• Account management: To create, maintain, and administer your 68bet player account, including processing logins, managing preferences, and communicating account-related notifications.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions on your account.
• Identity and age verification: To verify that you meet the 18+ age requirement and to confirm the accuracy of the personal information you provided at registration, in compliance with our KYC obligations.
• Fraud detection and platform security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other conduct that violates our Terms & Conditions.
• Responsible gaming: To monitor betting patterns and gaming behaviour for indicators of problem gambling, and to facilitate the use of responsible gaming tools including deposit limits, session time limits, and self-exclusion.
• Customer support: To respond to your inquiries, process complaints, and resolve disputes in a timely and accurate manner.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from government authorities, including anti-money-laundering regulations and court orders.
• Platform improvement: To analyse aggregate usage patterns, identify technical issues, test new features, and improve the overall quality and performance of the 68bet platform.
• Marketing communications: To send you promotional offers, seasonal bonuses (such as those tied to Eid, Pohela Boishakh, the BPL, and the IPL), and platform news — but only where you have given your explicit consent or where permitted by applicable law. You may opt out of marketing communications at any time.

Data Sharing & Third Parties

68bet does not sell, rent, or otherwise trade your personal data to any third party for commercial gain. Data is shared with external parties only where strictly necessary to operate the platform, fulfil our legal obligations, or protect the security and integrity of our services. All third parties with whom 68bet shares personal data are required to handle that data in accordance with applicable data protection standards and are contractually prohibited from using it for any purpose other than the specific service they provide to 68bet.

Payment Service Providers

To process deposits and withdrawals, 68bet shares the minimum necessary financial data with our certified payment partners, including bKash, Nagad, Rocket, and Upay (mobile wallets), and the card networks Visa and Mastercard via their licensed acquiring banks. These providers operate under their own privacy policies and are independently responsible for the personal data they handle in connection with payment processing.

Identity Verification Providers

68bet uses third-party KYC and identity verification services to validate player identities and age. Your identity documents and verification data may be processed by these providers solely for the purpose of confirming your eligibility to hold a 68bet account. These providers are contractually bound to maintain the confidentiality and security of the documents they process.

Game Content Providers

Game studios and content providers whose games are available on the 68bet platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and Habanero — may receive limited technical data (such as session tokens or anonymised player identifiers) necessary to serve their game content within the 68bet environment. These providers do not receive your full personal profile, and any data shared with them is governed by their respective data processing agreements with 68bet.

Fraud Prevention and Security Partners

68bet works with specialist fraud detection and cybersecurity partners who may process your technical data — including IP address, device fingerprint, and behavioural signals — to identify and prevent fraudulent activity on the platform. This processing is carried out in furtherance of 68bet's legitimate interest in maintaining platform security.

Legal and Regulatory Disclosure

68bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or other legal process. We will endeavour to notify you of any such disclosure where legally permitted to do so.

Cookies & Tracking Technologies

68bet uses cookies and similar technologies (including web beacons, pixel tags, and local storage) to deliver and improve our platform services. Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device across sessions and store limited information about your preferences and activity.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies from specific websites, or to be notified when a cookie is being set. Please note that blocking strictly necessary cookies may prevent you from logging in or using certain features of the 68bet platform. Blocking analytics or functional cookies will not prevent you from using the platform but may affect the quality of your experience.

Instructions for managing cookies in commonly used browsers are available through the browser's built-in help documentation. 68bet does not use third-party advertising cookies and does not participate in cross-site advertising networks that would track your activity beyond the 68bet platform itself.

Data Retention

68bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the provision of platform services, the resolution of disputes, and compliance with applicable legal and regulatory obligations. The specific retention periods applicable to different categories of data are described below.

• Account and registration data: Retained for the lifetime of your account and for a minimum of 5 years following permanent account closure, as required by anti-money-laundering record-keeping obligations.
• Transaction and financial records: Retained for a minimum of 7 years following the date of each transaction, in accordance with financial record-keeping best practices.
• Identity verification documents: Retained for the duration of your account plus 5 years following closure, unless a longer period is required by applicable law.
• Gameplay and betting records: Retained for a minimum of 5 years following the date of each gaming session, for the purposes of dispute resolution, responsible gaming monitoring, and audit trail integrity.
• Customer support communications: Retained for 3 years from the date of the last support interaction, to allow reference in the event of follow-up disputes or escalations.
• Technical and device data (server logs): Typically retained for 12 months, unless specific security or fraud investigations require longer retention.
• Marketing preferences and consent records: Retained for the lifetime of your account and for 2 years following account closure, as evidence of the consent basis for any marketing communications sent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where anonymisation is not technically feasible, data will be securely destroyed using industry-standard data destruction methods.

Data Security Measures

68bet employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. While no platform can guarantee absolute security, 68bet continuously invests in security infrastructure and best practices to minimise risk.

Technical Security Controls

• 256-bit SSL/TLS encryption: All data in transit between your device and 68bet servers is encrypted using industry-standard TLS 1.2 or higher. This protects your data from interception during transmission.
• Password hashing: Player passwords are never stored in plain text. They are processed using a strong one-way cryptographic hashing algorithm with a unique salt for each account.
• Payment tokenisation: Financial data such as mobile wallet identifiers and card details are tokenised — meaning that the actual sensitive values are replaced with non-sensitive reference tokens in our systems.
• Firewalls and intrusion detection: Our server infrastructure is protected by enterprise-grade firewalls, and our security team monitors network traffic continuously for anomalous patterns that may indicate intrusion attempts.
• Access controls: Access to personal data within 68bet's internal systems is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo background screening and are bound by confidentiality obligations.

Organisational Security Controls

In addition to technical measures, 68bet maintains internal data protection policies, conducts regular staff training on data handling and security awareness, and performs periodic security reviews of our platform and data processing practices. In the event of a confirmed data breach that poses a risk to players, 68bet will notify affected individuals promptly and take all reasonable steps to contain and remediate the breach.

Your Privacy Rights

As a 68bet player, you have a number of rights with respect to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team in writing at [email protected] (plain text — not a clickable link), clearly stating the right you wish to exercise and providing sufficient information to identify your account. We will respond to all verified requests within 30 days.

• Right of access: You have the right to request a copy of the personal data that 68bet holds about you, together with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data fields (such as your username), corrections can be made directly in your account settings after login.
• Right to erasure: In certain circumstances, you have the right to request that 68bet delete your personal data. This right is subject to limitations where retention is required by law (for example, for AML compliance or dispute resolution purposes). We will inform you of any applicable limitations when processing your erasure request.
• Right to restrict processing: You may request that 68bet restrict the processing of your data in certain circumstances — for example, while you contest the accuracy of the data or while a complaint about our use of the data is being investigated.
• Right to data portability: Where technically feasible and where processing is based on your consent or on contract performance, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on our legitimate interests, though such objections are subject to 68bet's assessment of the balance of interests.
• Right to withdraw consent: Where 68bet processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Children's Privacy

If 68bet becomes aware that personal data has been collected from a person under the age of 18 — whether through misrepresentation of age during registration or any other means — we will take immediate steps to delete that data from our systems, close the associated account, and return any funds deposited by the minor to the payment method of origin where feasible.

Parents and guardians who believe that their child may have registered an account on the 68bet platform are encouraged to contact our support team immediately at [email protected] (plain text — not a clickable link). We will treat such reports with the highest priority and conduct a prompt investigation. 68bet cooperates fully with parents, guardians, and relevant authorities in all cases involving underage players.

68bet employs age verification controls as part of the registration process and during KYC checks. Players who cannot provide valid proof of age will not be permitted to deposit funds or participate in any real-money gaming activity on the platform. The protection of minors from gambling-related harm is a core value of 68bet's responsible gaming policy.

Changes to This Policy

68bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, changes to the services we offer, changes in applicable laws or regulations, or improvements to our platform's privacy infrastructure. The effective date displayed at the top of this page will be updated with each revision.

Where a change to this Policy is material — meaning it significantly affects your rights or the way we process your personal data — 68bet will notify registered players via a platform notification or an email to their registered email address at least 7 days before the change takes effect. Non-material changes (such as formatting improvements, clarifications of existing language, or corrections of typographical errors) may be made without prior notice.

Your continued use of the 68bet platform after the effective date of any amendment to this Policy constitutes your acknowledgment of, and agreement to, the updated terms. If you do not agree with any change to this Policy, you should stop using the platform and contact our support team to request account closure before the amendment takes effect.

We encourage all players to review this Privacy Policy periodically to stay informed about how 68bet handles their personal data. The most current version of this Policy is always available at https://68bet.today/privacy-policy. Prior versions of this Policy are not published publicly but may be made available to players on request for the purpose of resolving a specific dispute.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 68bet holds about you, please contact our dedicated privacy support team. We are committed to addressing all privacy inquiries promptly and transparently.

How to Reach Us

You may contact 68bet's privacy support team by email at: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Enquiry" or "Data Rights Request" so that your message is directed to the appropriate team. Include your registered username and a clear description of your request or concern.

Response Timeframes

• General privacy inquiries: We aim to respond within 5 business days of receiving your message.
• Data rights requests (access, erasure, rectification, portability): We will acknowledge receipt within 3 business days and provide a full response within 30 days of verifying your identity.
• Urgent security or breach-related concerns: We treat these as high priority and aim to provide an initial response within 24 hours.

Complaints

If you are not satisfied with 68bet's response to a privacy inquiry or data rights request, you have the right to escalate your concern to our senior management team by clearly marking your follow-up correspondence as "Privacy Complaint — Escalation". 68bet takes all privacy complaints seriously and will issue a final written response to all escalated complaints within 15 business days.

68bet appreciates the trust that players across Bangladesh — from Dhaka to Cox's Bazar — place in our platform. Protecting your personal data is not simply a legal obligation for us; it is a reflection of the respect we hold for every member of our community. Thank you for taking the time to read this Privacy Policy in full.